fussy888 Privacy Policy

fussy888 ("fussy888", "we", "us", or "our") operates the online gaming platform accessible at fussy888.net (the "Platform"). We are committed to protecting the privacy and personal data of all persons who register as Members or otherwise interact with the Platform ("you" or "your").

This Privacy Policy ("Policy") describes our practices regarding the collection, use, disclosure, storage, and protection of your personal data in connection with your use of the Platform. It applies to all data collected through the Platform, our customer support channels, and any other interaction you have with fussy888 as an organisation.

This Policy is issued in accordance with applicable data protection principles, including those recognised under Malaysian personal data protection legislation and international data governance frameworks applicable to fussy888's operating jurisdiction. By using the Platform, you acknowledge that you have read and understood this Policy.

fussy888 collects the following categories of personal data in connection with your use of the Platform:

fussy888 does not intentionally collect special category personal data (including health data, racial or ethnic origin, religious beliefs, or biometric data beyond what is strictly required for identity verification purposes). If any such data is incidentally disclosed to us, it will be treated with the highest level of protection and deleted as soon as the purpose for which it was received has been fulfilled.

fussy888 collects personal data through the following means:

• Direct Provision: Data you actively provide during account registration, KYC submission, deposit and withdrawal requests, promotional opt-ins, and customer support interactions.
• Automated Collection: Technical and usage data collected automatically when you access or interact with the Platform, including via cookies, web beacons, server logs, and similar tracking technologies.
• Third-Party Sources: Data received from identity verification service providers, payment processors, fraud detection partners, and — where permitted — public records and credit reference agencies used to fulfil our AML/KYC obligations.
• Game Providers: Aggregated session and gameplay data transmitted by our third-party game providers as part of the standard integration architecture of the Platform.

fussy888 processes your personal data for the following purposes, each supported by a recognised legal basis for processing:

Where fussy888 processes data based on legitimate interests, we have conducted an assessment to ensure that our interests do not override your fundamental rights and freedoms. Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

fussy888 does not sell, rent, or trade your personal data to third parties for their independent commercial purposes. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment Service Providers: Banks and e-wallet operators (including Maybank, CIMB, Public Bank, Touch n Go, and Boost) receive your financial data to the extent required to process deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification platforms receive identity document images and related data to fulfil our verification obligations.
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, and others receive account session identifiers necessary for game access and bet settlement. Game providers do not receive your full identity or financial data.
• Fraud and AML Partners: Specialist fraud detection and anti-money laundering screening services receive transactional and identity data for risk assessment purposes.
• Regulatory Authorities and Law Enforcement: fussy888 will disclose personal data to competent authorities when required by applicable law, court order, or regulatory directive — without prior notice to you where legally required.
• Professional Advisors: Legal counsel, auditors, and compliance consultants may access personal data on a need-to-know basis under binding confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all of fussy888's assets, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers who receive personal data from fussy888 are required to process that data only for the specified purpose, maintain appropriate security standards, and comply with applicable data protection laws.

fussy888's Platform and some of its third-party service providers operate infrastructure in jurisdictions outside Malaysia. Where your personal data is transferred internationally, fussy888 implements appropriate safeguards to ensure that the transfer is lawful and that your data receives a standard of protection substantially equivalent to that applicable in Malaysia, including:

• Contractual clauses imposing data protection obligations on the recipient that are equivalent to those we are subject to.
• Selection of service providers operating in jurisdictions recognised as providing adequate levels of data protection.
• Technical and organisational security measures applied uniformly regardless of the location of data processing.

fussy888 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account registration and for a minimum of five (5) years following account closure, to satisfy AML record-keeping and dispute resolution obligations.
• Transaction Records: Deposit, withdrawal, and bet records are retained for a minimum of five (5) years from the date of the transaction.
• KYC Verification Documents: Identity documents are retained for a minimum of five (5) years following the conclusion of the business relationship.
• Support Communications: Live chat and email correspondence is retained for a minimum of two (2) years from the date of the communication.
• Technical and Usage Data: Log data and analytics data are retained for periods of twelve (12) to twenty-four (24) months, depending on the nature of the data.
• Marketing Preferences: Consent records and opt-out records are retained indefinitely to demonstrate compliance with marketing communication obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with fussy888's data disposal procedures.

fussy888 uses cookies and similar tracking technologies on the Platform to enable core functionality, remember your preferences, analyse platform usage, and support security and fraud prevention operations.

• Essential Cookies: Required for the Platform to function correctly, including session management, authentication state, and security token validation. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: Store your preferences such as language settings, bet history display options, and remembered login state where you have enabled "Remember Me".
• Analytics Cookies: Collect aggregated, anonymised data about how Members use the Platform, which pages are most visited, and where performance improvements can be made. This data is used solely for internal platform improvement purposes.
• Security Cookies: Support fussy888's fraud detection and suspicious-login monitoring systems by establishing baseline device fingerprint data for your account.

You may control cookie settings through your browser's cookie management tools. Disabling essential cookies will impair your ability to use the Platform, including the fussy888 login process. fussy888 does not deploy third-party advertising cookies or tracking pixels that transmit your data to unaffiliated advertisers.

Subject to applicable law and certain legitimate exceptions (including AML and legal hold obligations), you have the following rights in respect of your personal data held by fussy888:

To exercise any of the above rights, please contact fussy888 via the support channels listed in Section 14. We will respond to verified data rights requests within thirty (30) calendar days. We may require identity verification before fulfilling a data rights request to ensure we do not disclose or delete another person's data in error.

fussy888 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and fussy888's servers is protected by 256-bit SSL/TLS encryption.
• Encryption at Rest: Sensitive personal data stored in fussy888's databases, including identity documents and financial account details, is encrypted at rest using industry-standard algorithms.
• Access Controls: Personal data is accessible only to fussy888 personnel and authorised service providers with a legitimate need. Access is controlled by role-based permissions and multi-factor authentication.
• Vulnerability Management: fussy888's technical infrastructure undergoes regular security assessments, penetration testing, and vulnerability scanning to identify and remediate security weaknesses.
• Incident Response: fussy888 maintains a documented data breach response procedure. In the event of a breach affecting your personal data, fussy888 will notify affected individuals and relevant authorities in accordance with applicable legal obligations.

Notwithstanding the above, no method of electronic transmission or storage is entirely secure. fussy888 cannot guarantee absolute security of your personal data and you use the Platform at your own risk in this respect. You are responsible for maintaining the confidentiality of your fussy888 login credentials.

The fussy888 Platform is strictly restricted to persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If fussy888 becomes aware that personal data has been collected from a person under the age of 21 — whether through misrepresentation during registration or otherwise — that account will be immediately suspended, all associated data will be deleted, and any funds deposited will be returned net of applicable processing costs.

If you believe that a person under the age of 21 has registered an account on the fussy888 Platform, please notify us immediately via the contact details in Section 14 so that appropriate action can be taken without delay.

fussy888 may send you promotional communications regarding new games, bonus offers, sportsbook promotions, and platform updates. Marketing communications are sent only to Members who have opted in to receive them at the time of registration or through their account preferences settings.

• Opt-Out: You may withdraw consent to marketing communications at any time by updating your preferences in the fussy888 account settings or by contacting support. Withdrawal of marketing consent does not affect your ability to use the Platform or receive service-related communications.
• Transactional Communications: fussy888 will continue to send you service-related communications (account security alerts, deposit confirmations, withdrawal notifications, and policy update notices) regardless of your marketing preference, as these are necessary for the operation of your account.
• No Third-Party Marketing: fussy888 does not share your personal data with unaffiliated third parties for their independent marketing purposes.

fussy888 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform functionality. When material changes are made, we will provide notice via email to your registered address and/or a prominent notice on the Platform, with the updated effective date reflected at the top of this page.

Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of, and agreement to, the revised terms. We encourage you to review this page periodically.

For any queries, concerns, or requests relating to this Privacy Policy or the processing of your personal data by fussy888, please contact us through the following channels:

• Live Chat: Available 24/7 on the fussy888 Platform — accessible from any page for account holders and non-members alike.
• Email: [email protected] — for formal data rights requests and privacy-related complaints. Please include "Privacy Request" in the subject line. Responses are provided within 30 calendar days of receipt of a verified request.

fussy888 does not accept privacy-related communications by telephone. All formal data rights requests must be submitted in writing and will require identity verification before action is taken.